Legal

Shipping Policy

Delivery, tracking, and returns

Processing Time

Orders are processed within 1 to 5 business days.

Free Delivery

Enjoy free express delivery on orders over 300 AED.

Tracking & Order Updates

Once shipped, a tracking number will be provided via email.

Lost or Delayed Shipments

If your package is delayed or lost, please contact support@laya-cosmetics.com for assistance.

Returns & Exchanges

If there is an issue with your order, reach out to us within 7 days of delivery. For full details, see our Refund Policy.


Please read our Terms of Service for important information about our AI guidance, product use, and expected results.